Terms & Conditions

Last updated: March 2026

These Terms and Conditions ("Terms") govern your use of the loadingbaydoors.co.uk website and the products and services offered by Arrow Industrial. By accessing this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Company Information

This website is operated by Arrow Industrial, based at Unit 13 Windle Court, Clayhill Light Industrial Park, Neston, CH64 3UH, United Kingdom. You can contact us by telephone on 0330 165 9120.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that breaches applicable law or regulation
• Use the website to send unsolicited commercial communications
• Attempt to interfere with the proper functioning of the website or gain unauthorised access to any part of it
• Reproduce, duplicate, or exploit any part of the website without express written permission

3. Products & Services

All product descriptions, specifications, and images on this website are provided for general information purposes. While we make every effort to ensure accuracy, we do not warrant that product descriptions or other content on this website is accurate, complete, or current. Quotations provided are subject to a formal written agreement before any work commences.

4. Quotations & Pricing

All quotations are subject to survey and final confirmation. Prices quoted are exclusive of VAT unless stated otherwise. A quotation does not constitute a binding contract. Contracts are formed only upon written acceptance by both parties. We reserve the right to amend pricing in the event of material cost changes between quotation and order confirmation.

5. Installation & Warranties

All installations are carried out by our trained engineers in accordance with manufacturer guidelines and applicable building regulations. Product warranties are provided by the respective manufacturer and are subject to their individual terms. Installation workmanship is guaranteed for a period specified in your individual contract documentation.

6. Intellectual Property

All content on this website -- including text, graphics, logos, images, and software -- is the property of Arrow Industrial or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Arrow Industrial shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our services. Our total liability for any claim relating to this website shall not exceed the amount you paid, if any, for accessing this website. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

8. External Links

This website may contain links to external websites. We have no control over the content or availability of those sites and accept no responsibility for them. The inclusion of any link does not imply endorsement by Arrow Industrial.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have questions about these Terms, please contact us: